Account Manager - Based in Paris

Job Purpose:

• Responsible for the complete project life cycle of catering to the client's requirement starting from understanding the needs (contractual and commercial); sourcing & screening through sourcing specialists, scheduling / conducting interviews, candidate finalization and mobilization date confirmation followed by handing over to contracts and logistics section.
• Conduct regular client visits; ensue high quality services are extended to the clients.
• Plays a vital role in ensuring that the day-to-day operations related to meeting the clients’ requirements is achieved.
• Responsible to adhere to the set KPIs for responding to client's requirements.
• Identify all potential business from the existing clients/ projects

Job description (Responsibilities & Accountabilities)

• Responsible to adhere to and work towards achieving the business measures, set guidelines, company's standard operating procedures and strategies.
• Responsible to provide the sourcing specialist with the complete job description and terms and conditions for the requested job search.
• Responsible to strengthen client relationships and ensure the successful continuance of business from the Clients.
• Responsible to adhere to MPH Quality Management System while performing the tasks.
• Ensure client satisfaction in all aspects and consistent growth in revenue/ profit margin as targeted by the Management.
• Coordinates with the sourcing specialists to obtain the suitable resume's matching the client's requirements.
• Schedule client interviews
• Obtain feedback from the Client after the interview and finalize the commercial proposal (if the consultant is to be mobilized)
• Studies the terms and accords approval for contract.
• Ensure that all documents related to mobilization are forwarded to the clients.
• Co-ordinate with Contracts and Logistics, Finance and Business Development.
• Departments in resolving issues related to Operations.
• Follow up with Client/ Sourcing Specialists on matters related to Recruitment.
• Responsible to generate and forward Direct Hire Information/ contract Information Sheet to Contracts & Logistics, HR, and Finance.
• Negotiates with the Consultant/ Client and finalized the terms and conditions during the contract renewal/ amendment.
• Prepares monthly Performance Reports as required by the Operations Director.
• Prepares Clients visit reports and circulate to Operations Director and Commercial Director.
• Responsible to be adept with the competitor information for the projects/ clients assigned and appraise the Operations Director.
• Responsible to do Lost/ Won Business Analysis.

Employee Profile (Educational Qualification, Skills & Experience):

• Degree in any Discipline
• 2 to 3 years' experience in similar industry.
• Ability to communicate fluently with Clients and understand their requirements. Fluent in English speaking and writing skills are mandatory.
• IT skills like MS Word, Excel and Power-point is mandatory
• Ability to harness a working environment which encourages team-work, energy and creativity.
• Strong leadership and excellent problem-solving skills.